How Norfolk Housing Supports Vulnerable Groups: Housing for Seniors, Families, and People with Disabilities
Affordable housing is more than just a place to live — it’s a foundation for stability, independence, and well-being. At Norfolk Housing, we are committed to providing safe, accessible, and affordable homes for a diverse population that includes seniors, families, and individuals with disabilities.
We work to tailor the way in which we add to our portfolio and maintain our units, to meet the specific needs of these groups. Our aim is to ensure that all residents can thrive in a supportive, welcoming community.
Here are some of the ways that NHA prioritizes accessibility, fosters transparency, and maintains a diverse housing portfolio to support these – and all of our – residents.
Prioritizing Semi-Accessible Units in New Developments and Upgrades
As part of our ongoing commitment to inclusivity, Norfolk Housing prioritizes the creation of semi-accessible units in both new developments and major upgrades. These units are designed to accommodate a wide variety of needs, offering features that benefit seniors, people with mobility impairments, and those living with chronic health conditions.
Semi-accessible units don’t require the full array of modifications needed for fully accessible living, but they provide crucial flexibility. Features such as lower countertops and grab bars make these homes more adaptable for residents with varying needs. We recognize that many people with disabilities may not require a fully accessible home, but small modifications can significantly improve their quality of life.
But it’s not just the units that can make a difference. Having buildings with elevators, building ramps, fob entry, easy-to-use door handles and faucets, and even some ground floor units all contribute to ensuring we can serve a variety of people.
Partnership with RAD to Make Units More Accessible
To enhance accessibility further, Norfolk Housing works closely with Accessible Housing and their RAD program, with the mission to make residential and commercial spaces accessible for everyone. Through RAD, our residents have been able to make changes in their units in order to meet modern accessibility standards, creating safer, more comfortable, and appropriate living spaces for them.
For example, the RAD program has enabled some residents to change out bathtubs, widen doorways, lower kitchen counter tops, install bars, and more, to be more accessible for individuals with mobility challenges. These improvements have helped ensure that no one is left behind, whether they require a wheelchair, walker, or other mobility aids.
These upgrades not only benefit individuals with disabilities but also create homes that are safer and more comfortable for seniors and families, and NHA is able to use units with improved mobility for a long time into the future. The RAD program has proven to be an invaluable resource in ensuring that Norfolk Housing’s properties remain accessible to those who need it most.
Strategic Location Choices for Easy Access to Amenities, Schools, Employment, and Transit
At Norfolk Housing, we understand that accessible housing is about more than just the physical space — it’s about location. We prioritize buying purpose-built rentals and expanding our housing model in neighborhoods that provide easy access to essential amenities, schools, healthcare, and employment opportunities, as well as reliable transit.
For families with children, being near good schools is a priority. Seniors benefit from being close to healthcare services, while individuals with disabilities rely on accessible public transit options. We work closely with local authorities to ensure that our communities are connected to transit networks that are accessible to everyone, from bus routes with wheelchair lifts to nearby train stations with ramps and elevators.
By considering the full scope of residents’ needs — from work to school to medical care — Norfolk Housing ensures that our communities are not only physically accessible but also functionally connected to the broader community. This creates neighborhoods where everyone can live independently and thrive.
Transparency in Operations to Foster Safety and Empower Residents
One of the cornerstones of Norfolk Housing’s approach is transparency. We believe that clear communication fosters trust and helps our residents feel safe and valued. That’s why we are committed to being open about our operations, decision-making processes, and any changes that affect our community.
We actively encourage feedback from residents through regular meetings, surveys, and opportunities to volunteer, attend events, and be building ambassadors. This feedback loop ensures that residents have a voice in how their communities are managed, and that their concerns are heard and addressed promptly. Whether it’s updates on maintenance planning, changes in rent prices, or new policies, Norfolk Housing is dedicated to keeping our residents informed and involved.
This transparency not only builds trust but also creates a stronger sense of community. Residents know they are being heard, which helps foster an environment where they feel safe and respected.
Maintaining and Increasing the Portfolio of 2- and 3- Bedroom Units
Housing for families is an ongoing focus for Norfolk Housing. That’s why we are committed to maintaining and, when possible, expanding our portfolio of 2- and 3- bedroom units. These larger homes are essential for families who need space to grow, and for extended families who may be living together for economic or caregiving reasons.
Having enough larger units ensures that families don’t have to compromise on space, which can lead to overcrowding or unnecessary stress. We understand that a home is more than just a place to sleep — it’s where families make memories, and where children need space to study, play, and grow.
By maintaining and increasing the number of 2- and 3- bedroom units, NHA is ensuring that families continue to have access to safe, affordable homes that meet their needs. This commitment to larger units also reflects our understanding of the evolving dynamics of family life and the importance of providing stable housing options for families at all stages.
At Norfolk Housing, our mission is to create inclusive, supportive communities. By prioritizing accessible units, strategic locations, transparency, and a balanced portfolio of housing types, we aim to ensure that all of our residents have the opportunity to thrive. Whether it’s through partnerships with programs like RAD, thoughtful design, or ongoing communication with our residents, we are committed to providing housing that meets the diverse needs of our community.
We understand that housing is the foundation for a successful and independent life, and we are proud to play a role in making that a reality for vulnerable groups. If you have any questions or would like to learn more about our programs, we’d love to hear from you!