The Process of Finding Your Home with NHA
Cynthia Mazereeuw Cynthia Mazereeuw

The Process of Finding Your Home with NHA

In order to ensure equality of access to our units, NHA has been moving away from our partnership model, which we found left individuals who didn’t require much support without a way to access our housing, to a simplified application process.

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The Impact of the Resident Survey
Cynthia Mazereeuw Cynthia Mazereeuw

The Impact of the Resident Survey

The resident survey is one of the most impactful things we do - but importantly, what do we actually DO WITH the information collected? Read on to find out!

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9 Things You Probably Don’t Know About Mixed-Income Housing
Cynthia Mazereeuw Cynthia Mazereeuw

9 Things You Probably Don’t Know About Mixed-Income Housing

Mixed income housing: everyone’s talking about it, but what does it really mean? And why is it one of the best ways to diminish the costs related to poverty and homelessness? We know you’ve got questions, so with over 40 years in the business, we thought we’d step into the arena to address them…along with a few things we thought important to add.

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NHA’s Service Delivery Principles
Cynthia Mazereeuw Cynthia Mazereeuw

NHA’s Service Delivery Principles

Here at NHA, we have a lot of conversations with stakeholders about who we ARE and who we want to BE. And while sometimes a few of the words or plans change, it’s safe to say that at the CORE of Norfolk we still want the same things we’ve been built upon.

Here are our guiding Service Delivery Principles that we consider in every decision and interaction with residents, partners, staff, and our board.

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